Keep your current number
No porting is required to start. Your existing number can stay where customers already know it.
Trust
Safe to test before you trust it with your main number.
CallSage is designed for serious business use across phone, website, and follow-up workflows without giving up control of your knowledge, customer data, or customer experience. Start with a browser demo, a test number, or a limited Website Assistant setup, then decide when it belongs in production.
Tenant-controlled business knowledge Website embeds restricted to approved domains Human fallback when needed
Safe Testing
You stay in control of the phone line.
You do not need to change your main business number to evaluate CallSage. The normal path is reversible: test safely, forward only selected calls, and expand only when the caller experience is ready.
Use a dedicated test number
Try CallSage on a separate number, department line, or after-hours flow before sending more traffic.
Forward only when ready
Selected calls can be forwarded through your operator and reversed without changing your normal setup.
Demo Scope
Public demo vs your workspace
The live public demo is only for general testing. A private workspace is configured around your business knowledge, phone setup, access, and record handling.
| Area | Public demo | Your workspace |
|---|---|---|
| Purpose | Try CallSage safely. | Handle approved business workflows. |
| Data | Do not enter sensitive information. | Access, records, and retention are reviewed during setup. |
| Phone setup | Browser demo or demo number. | Test number, department line, after-hours flow, or forwarding. |
| Website Assistant | Not connected to your website. | Optional text embed restricted to approved domains. Website voice can be enabled on Automate when appropriate. |
Public demo note
Do not enter sensitive business, medical, legal, or financial information into the live public demo.
Good Fit
What CallSage should and should not handle
Everyday customer questions
Bookings, callbacks, messages, opening hours, prices, directions, and common questions from approved business knowledge across calls and website visitors.
Not for emergencies or expert advice
CallSage should not handle emergency, medical, legal, or financial decisions. It can capture the request and route it to a person.
Website lead capture
Visitors can ask by text, and Automate workspaces can enable voice when appropriate. Contact details are captured with consent, using a public key and approved domains instead of private tenant IDs.
Human Fallback
When the AI is unsure, it should stop guessing.
Uses approved knowledge
Answers should come from configured business information, not improvised claims when details are missing.
Creates follow-ups
If a call or website chat cannot be completed safely, CallSage can take a message, create a callback, or mark work for the team.
Routes to people
Depending on your workspace setup, callers can be directed toward human help instead of being trapped in an AI flow.
Bookings
Bookings and sensitive actions
Availability is provider-backed
Live booking checks connected availability and should not invent slots. If uncertain, CallSage can create a follow-up instead.
Cancellations are conservative
Voice callers can be sent to their confirmation email or to your team instead of cancelling directly by voice.
Outbound calls are controlled
Outbound calling is limited by workspace settings, campaign configuration, and safety rules.
Data
Call records, transcripts, and workspace access
CallSage can create the operational trail your team needs, while keeping access and retention decisions clear during customer setup.
Operational records
Depending on configuration, CallSage may create transcripts, summaries, follow-ups, and service records so the business can review calls and serve customers.
Caller transparency
CallSage can introduce itself as the business AI assistant at the start of a call. Businesses remain responsible for notices that fit local rules, industry expectations, and any recording setup.
What you control
- Authorized workspace access
- Separate settings, knowledge, records, and follow-ups
- Saved provider keys are not shown again after saving
- Call recording and retention settings reviewed during setup
- Website widget restricted to approved domains
- Public widget key, not tenant ID
- Visitor consent support for lead capture
- User-initiated microphone access for website voice
- Rate limits on public widget endpoints
Privacy
Built for EU business expectations
CallSage uses a GDPR-conscious, EU-first design: separated workspaces, controlled access, hidden provider keys after saving, consent support for website lead capture, and retention choices that can be reviewed during onboarding.
For Swedish customers, setup should also consider guidance from Integritetsskyddsmyndigheten (IMY), the Swedish privacy authority.
Workspace owners can request deletion of their workspace. Customers can contact CallSage for questions about data access, correction, export, or deletion at trust@callsage.ai .
Questions
Need to review CallSage before going live?
Test CallSage safely across phone and website flows before expanding to live customer traffic.